Enterprise Messaging & Omni-Channel Solutions

At GTC, we assist Telcos and Enterprises in exploring unlimited Omni-channel and enterprise messaging opportunities. Enrich your SMS messaging services with the new OTT business messaging channels such as RCS, WhatsApp and Viber. Define your A2P Enterprise Business Strategy, including market positioning, business synergies, and ideal B2C communication channel portfolio.

  • Define your Enterprise Business Strategy including market positioning, business synergies, and ideal communication channel portfolio.
  • Present relevant A2P or B2C communications channels such as SMS, OTT Messenger Apps, Push Messages and email.
  • Compare rules, features, and costs of OTT Messenger Apps including WhatsApp Business (WABA), Viber, Telegram, Facebook Messenger, Apple Business Chat (ABC) and others.
  • Present relevance of channels considering geography, culture and target groups.
  • Elaborate business case based on validated market parameters.
  • Provide market intelligence to define product and market strategy.
  • Training of internal resources such as sales, helpdesk and marketing department.
  • Provide market transparency on available technology solutions and providers such as SaaS solutions, API’s, omni-channel tools, CPaaS providers.
  • Define a project plan for the launch of new service and manage the project.
  • Define customer and case-specific solution selection criteria.
  • Support process of vendor and solution selection.
  • Create multi-criteria evaluation models.
  • Plan, organize and manage RFP, RFI, RFQ.
  • Run selection decision workshop.
  • Support contract negotiations with technology providers.
  • Ensure compliance of the selection process with internal guidelines.
  • Support complete implementation and launch of service.

  • Build enterprise messaging strategy leveraging on deep market and product experience.
  • Create state of the art business solution to address enterprise market needs.
  • Receive validated product and market data.
  • Gain quick and relevant market transparency on market players and solutions.
  • Optimize your CAPEX and project costs.
  • Run vendor or solution evaluation process by an external neutral entity.
  • Obtain transparent decision process documentation.
  • Ensure internal compliance on vendor and solution selection process.
  • Quick and professional market launch of new service.
  • Minimize the risk of project failure.
  • Flexible contractual terms.

Do you have further questions about our services?